Credit: Medium, Box Developers
How cloudPWR helps government agencies be more transparent with citizens using Box Platform
Location: Tacoma, WA
Industry: Government & Public Sector
Use Case: Document Management
Citizens demand transparency — but there is a cost to that demand and government-to-citizen (G2C) transactions take time and resources to support. Through the Freedom of Information Act (FOIA), public records requests require a lot of effort. Agencies need to support the submission of requests, the collection of request materials (documents associated with the request), and sharing of those materials. In most states there are deadlines, such as in the state of Washington, where initial responses need to come within 5 days of the request submission date. This added volume, pressure, and fear of non-compliance can create a lot of tension for agencies and records officers.